Lines busy during rush? Short-staffed? Closed for the night? BuzzOrder catches the calls you can’t get to, takes the order with AI, and sends it to you for approval.
Start Your Free 2-Week Trial No credit card required. Cancel anytime.Rush hour, short-staffed, or after hours — when your team can’t pick up, BuzzOrder answers instead of sending callers to voicemail.
BuzzOrder knows your full menu and hours of operation, handles add-ons, substitutions, and special requests, and confirms the order back to the customer in a natural conversation.
The order appears on your dashboard. Tap to confirm, and it’s in your kitchen queue. Or turn on auto-approve and let orders flow straight to your kitchen. You stay in control.
When your staff is busy or you’re closed, BuzzOrder picks up the calls that would otherwise go to voicemail.
We program your complete menu with prices, modifiers, sizes, and specials so the AI gets every order right.
The AI reads back every order to the customer before submitting, catching mistakes before they happen.
Customers get an automatic SMS confirmation with their order details and estimated pickup time.
If the AI can’t handle a request, it takes a message from the caller and sends it to your dashboard so you can follow up.
We handle everything — menu programming, number forwarding, and testing. You’re live in days, not months.
BuzzOrder uses advanced conversational AI that understands natural speech, handles accents, and confirms every order back to the customer. Most restaurants see over 95% order accuracy from day one.
If the AI is ever unsure, it politely asks the customer to repeat. If it still can’t resolve the request, it captures a message from the caller and sends it to your dashboard so you can follow up.
Only if you want it to. Most restaurants set it up as a safety net — BuzzOrder only picks up when your staff can’t (busy lines, after hours, no answer). Your team stays the first point of contact.
No. We set up conditional call forwarding from your existing number — calls only route to BuzzOrder when your line is busy or unanswered. Customers call the same number they always have.
Yes. BuzzOrder handles add-ons, substitutions, allergies, portion sizes, and special instructions — just like a trained employee would.
You'll simply be billed for the extra orders at your plan's overage rate. We’ll notify you when you hit 80% of your included orders so you have time to upgrade if needed. No service interruptions, no surprises.
Most restaurants are live within 2–3 business days. We handle menu programming, voice configuration, and testing. All you need to do is share your menu and set up call forwarding.